Products:
All our items are in a good used vintage condition and carefully checked for defects.
If, despite our care, it happens that an article still has damage,
it is of great importance to report this damage to us immediately by means of photos.
Customs and import duties :
Buyers are responsible for possible customs and import duties. I am not responsible for delays caused by customs.
Returns:
When you are not satisfied with a product for another reason,
it can only be taken back in consultation with us and stating the reason
Privacy statement:
Our Vintage Shop is located at van Boisotring 41 - 2722 AA Zoetermeer The Netherlands
is responsible for the processing of personal data by this company, as shown in this privacy statement.
H.J. van Leeuwen de Vrind is the responsible Data Protection Officer of this company.
Contact details:
Webshop: https://www.ourvintageshop.nl
Email: ourvintageshop@ziggo.nl
Chamber of Commerce trade no. 83710337
VAT number: NL003862301B901. Personal data we process
Our Vintage Shop processes personal data. If you use our webshop, you provide us with a number of personal data that are necessary for correct business administration.
To this end, we process the following personal data:
First and last name,
Address
Land
Telephone number
E-mail address,
IBAN
For business contacts: Chamber of Commerce registration and VAT number.

2. Why do we ask for personal data?
Our Vintage Shop processes your personal data for the following purposes:
Processing orders and payments,
Supplying products,
Sending newsletters and offers,
When there is a legal obligation to do so.
3. Retention period
Our Vintage Shop will not store your personal data longer than is strictly necessary to guarantee the service.
The retention period is a maximum of seven years, calculated from the date of the order, unless a legal obligation prescribes a different retention period.
4. Sharing data
Our Vintage Shop only provides collected data to third parties when this is deemed necessary for the unhindered execution of the service or to comply with a legal obligation.
Your data will be shared with the following organisations:

• the Shopbuilders, for placing an order and sending a message
  Buckaroo, for processing Ideal and Bancontact payments,
  PayPal, for processing payments,
  My Parcel and DHL parcel, for processing postal parcels,
  The tax authorities, because of a legal obligation.
   
• 5. Cookies and website use
  The webshop ourvintageshop.nl only use technical and functional cookies.
  A "cookie" is a small text file that is stored on your computer, tablet or smartphone when you first visit my websites. You can opt out of cookies by setting your internet browser so that it no longer stores cookies.
   
• 6. Links to other websites
  
  Our Vintage Shop.nl has a link with Google; google analytics (to get info about the amount of active users, average time of the visitor, getting to know the target group)
• 7. Access, change, block and delete your data

If you want to view your personal data, have it changed, block it or have it removed, you can contact us via:
ourvintageshop.nl
Email: ourvintageshop@ziggo.nl

To prevent misuse, we will ask you to provide certain information known to us, so that we can check whether you are indeed the one to whom the personal data belongs.
We may also ask you to identify yourself.
Within 4 weeks the change, deletion will be processed

Of course we are happy to help you if you have complaints about the processing of your personal data.
If, nevertheless, you do not come out with us, you also have the right to file a complaint with the Dutch Data Protection Authority.
8. Security
ourvintageshop.nl takes the protection of personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Data that you enter when placing an order or sending a message is stored on the servers of our processor the shopbuilders. The shopbuilders ensures a level of security that suits the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing.
For example, a secure SSL connection is used as standard -

If there is a suspicion that your data is not properly secured or there are indications of misuse of data recorded by us, please contact us via ourvintageshop@ziggo.nl

General
1. product information
1. All prices are in euros, including VAT.
2. characteristics, dimensions and properties are mentioned with the article in question.
we do our best to describe the vintage items as well as possible and to name any defects.
however, it may happen that the customer is more critical on some points, we would therefore kindly ask you, if the description is not complete, to ask questions about the product via the contact form
2. order
after placing an item in the shopping cart, you will be asked to enter your details and confirm your order. then choose the payment method (Ideal, Bancontact or PayPal) to complete the order
3. Confirmation
if your e-mail address is entered correctly, you will receive an e-mail within 24 hours as confirmation of your order with what you have ordered. if you have not received an e-mail with order confirmation, your order has not been received. Please contact us.
4. payment
the total amount can be transferred via Ideal, Bancontact, bank transfer or by PayPal
5. shipping information
1. As soon as the payment is received, we will ship your purchase within 1 - 3 working days.
2. for parcel post goods within the Netherlands, applicable shipping costs are calculated (per post.nl or DHL parcel sent)  
3. We send the barcode of the package so that the customer can track the package and know exactly when it will be delivered. Post.nl or DHL parcel delivers parcel post within the Netherlands usually within 1 to 2 working days.
4. right of withdrawal and return
1. you have the right to cancel your order up to 14 calendar days after receipt with a statement of reason.
you will then receive the order amount including shipping costs after receipt of the item within 5 days
the costs for returning shipment from you to the webshop are for your own account.
if you make use of your right of withdrawal, the product with all delivered t

accessories and - if reasonably possible - in the original condition and packaging to ourvintageshop (see return address) are returned.
to exercise this right, please contact us at ourvintageshop@ziggo.nl

2. If damage has occurred to the purchased item, and you want to return the item, always contact us first via ourvintageshop@ziggo.nl
3. if the item with damage is returned without informing us in advance, the seller has the right to calculate a decrease in value in the refund
4. you can submit a dispute to the disputes committee via the ODR platform http://ec.europa.eu/consumers/odr/

return address:
Our Vintage Shop
van Boisotring 41
2722 AA Zoetermeer
the Netherlands
5. possibility to pick up
it is also possible to pick up your order in Zoetermeer
via contact form you can make an appointment.
in this case, the payment is made in advance via Ideal, Bancontact or PayPal
6. privacy
your data will only be used to process your order.
for further explanation, see the Privacy statement.
7. other
it may happen that an item has already been sold at the time you order it. you can then choose a different product, or we will refund you the amount immediately. you will be informed about this by e-mail.
8. Copyright
all photos, text and designs are the property of Our Vintage Shop
no part of this website may be used without our permission